Service provider Phoenix has secured a five-year contract to provide IT infrastructure services to waste management firm Biffa.

The contract will see Biffa migrate core services and data to Phoenix operated scalable data centres, in turn Phoenix will allow Biffa access to online services through a cloud infrastructure, including backup of core-services, and the provision of 24/7 support services.

The contract came after Biffa experienced success with the employment of Phoenix’s contact centre service during the London Olympic Games to meet increased demand.

The contract comes as Biffa invests in modernisation projects, having signed a multi-million contract earlier in the month to consolidate and unify its communication services.

Welcome Break award Phoenix IT services contract